Privacy Policy

Our Shining Stars
Website: www.ourshiningstars.com.au
Effective Date: 25/09/2024

At Our Shining Stars, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, use our contact form, or interact with us via other channels.

1. Information We Collect

A. Google Analytics
We use Google Analytics to track and analyze website traffic. Google Analytics collects information such as:

• Pages visited on our site
• Duration of visits
• Browser type
• Referring websites
• Geographical location (general, not specific)

Google Analytics collects this data through cookies, which are small text files stored in your browser. The data collected is anonymized and used to help us understand how visitors engage with our site so we can improve the user experience.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

B. Contact Form
When you use the contact form on our website, we collect the following personal information:

• Name
• Email address
• Phone number (optional)
• Any message or inquiry you submit

This information is used solely to respond to your inquiry or message.

2. How We Use Your Information

The information we collect is used for:

• Improving our website: We use Google Analytics data to monitor and improve the functionality and content of our website.
• Responding to inquiries: Information submitted through our contact form is used to address your questions or requests.
• Monitoring website performance: Aggregated, anonymized data from Google Analytics helps us measure the success of our online content and marketing efforts.

3. Cookies

Our website uses cookies to collect data and improve your experience. Cookies store small amounts of data on your device that allow us to recognize your browser and track site usage. You can control or disable cookies through your browser settings, though this may affect some website functionality.

For more information about how Google uses cookies in advertising, you can visit Google’s Privacy & Terms site.

4. Third-Party Services

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we use the following third-party services:

• Google Analytics: For tracking website usage and performance (refer to Google’s Privacy Policy for more details).
• Web Hosting Providers: To securely host and manage our website.

We ensure that these service providers adhere to privacy standards that are consistent with our own.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Ask us to correct any inaccurate or outdated information.
• Deletion: Request the deletion of your personal data when it is no longer needed for its original purpose.

To make any such requests, please contact us using the information provided below.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Our Shining Stars
Website: www.ourshiningstars.com.au
Phone: 1300 687 782
Email: admin@ourshiningstars.com.au
Address: 1/88 Old Cleveland Road Capalaba, 4157